# -- # INSTALL.SuSE description of OTRS installation for SuSE Linux with RPM # Copyright (C) 2003-2009 OTRS AG, http://otrs.com/ # -- # $Id: INSTALL.SuSE,v 1.10 2009/02/16 12:54:21 tr Exp $ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (AGPL). If you # did not receive this file, see http://www.gnu.org/licenses/agpl.txt. # -- Installation: ============= 1. Install the latest OTRS-RPM for SuSE Linux (http://otrs.org/) and all required software packages (if needed, Apache2, MySQL, ...) with YaST or "rpm -i otrs-xxx.rpm". Note: If you install it on SLES9 or OES, follow this description to install the missing perl-GD packages. http://faq.otrs.org/otrs/public.pl?FAQID=49 2. execute SuSEconfig to configure your system shell> SuSEconfig 3. Restart the webserver (rcapache2 restart) 4. Restart the database (rcmysql restart) 5. Setup the database via "http://yourhost/otrs/installer.pl" (just for MySQL) 6. Installation finished, login ("http://yourhost/otrs/index.pl") as user "root@localhost" with password "root" --> goto AdminArea and set some config settings (UserAdd, Queues, ...). Remark: For installation questions ask otrs@otrs.org (http://lists.otrs.org/). ((enjoy)) Your OTRS Team EOF