# added for OTRS (http://otrs.org/)
#: installation-and-basic-configuration.xml,v 1.24 2009/08/27 22:34:47 martin Exp $

# agent, admin and customer frontend
ScriptAlias /otrs/ "/var/www/otrs/bin/cgi-bin/"
Alias /otrs-web/ "/var/www/otrs/var/httpd/htdocs/"
# if mod_perl is used
<IfModule mod_perl.c>
  # load all otrs modules
  Perlrequire /var/www/otrs/scripts/apache2-perl-startup.pl
  # Apache::Reload - Reload Perl Modules when Changed on Disk
  PerlModule Apache2::Reload
  PerlInitHandler Apache2::Reload
  PerlModule Apache2::RequestRec

  # set mod_perl2 options
  <Location /otrs>
    # ErrorDocument 403 /otrs/customer.pl
    ErrorDocument 403 /otrs/index.pl
    SetHandler perl-script
    PerlResponseHandler ModPerl::Registry
    Options +ExecCGI
    #
    PerlOptions +ParseHeaders
    PerlOptions +SetupEnv
    Order allow,deny
    Allow from all
  </Location>
</IfModule>

# directory settings
<Directory "/var/www/otrs/bin/cgi-bin/">
  AllowOverride None
  Options +ExecCGI -Includes
  Order allow,deny
  Allow from all
</Directory>

<Directory "/var/www/otrs/var/httpd/htdocs/">
  AllowOverride None
  Order allow,deny
  Allow from all
</Directory>
# MaxRequestsPerChild (so no apache child will be to big!)
MaxRequestsPerChild 400