<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML ><HEAD ><TITLE >Online Support Sections</TITLE ><META NAME="GENERATOR" CONTENT="Modular DocBook HTML Stylesheet Version 1.7"><LINK REL="HOME" TITLE="Online Troubleshooting Resources: HOWTO" HREF="index.html"><LINK REL="PREVIOUS" TITLE="Frequently-Asked-Questions (FAQs)" HREF="faqs.html"><LINK REL="NEXT" TITLE="Internet Search Engines" HREF="searchengines.html"></HEAD ><BODY CLASS="section" BGCOLOR="#FFFFFF" TEXT="#000000" LINK="#0000FF" VLINK="#840084" ALINK="#0000FF" ><DIV CLASS="NAVHEADER" ><TABLE SUMMARY="Header navigation table" WIDTH="100%" BORDER="0" CELLPADDING="0" CELLSPACING="0" ><TR ><TH COLSPAN="3" ALIGN="center" >Online Troubleshooting Resources: HOWTO</TH ></TR ><TR ><TD WIDTH="10%" ALIGN="left" VALIGN="bottom" ><A HREF="faqs.html" ACCESSKEY="P" >Prev</A ></TD ><TD WIDTH="80%" ALIGN="center" VALIGN="bottom" ></TD ><TD WIDTH="10%" ALIGN="right" VALIGN="bottom" ><A HREF="searchengines.html" ACCESSKEY="N" >Next</A ></TD ></TR ></TABLE ><HR ALIGN="LEFT" WIDTH="100%"></DIV ><DIV CLASS="section" ><H1 CLASS="section" ><A NAME="onlinesupport" ></A >3. Online Support Sections</H1 ><P > These sections are typically found at the websites of Linux distributions, and often contain a variety of helpful documents with information not easily encompassed within a FAQ. This is the second place to go when troubleshooting a problem. Look for sections with one or more of the following titles: </P ><P ></P ><UL ><LI ><P > Installation Support </P ></LI ><LI ><P > Knowledge or Solutions Databases </P ></LI ><LI ><P > Tips and Tricks </P ></LI ><LI ><P > Errata, Fixes and Updates </P ></LI ><LI ><P > Security Information </P ></LI ><LI ><P > Bug Tracking System </P ></LI ><LI ><P > Bug Database </P ></LI ><LI ><P > Hardware Guide or Compatibility List </P ></LI ><LI ><P > Technical Guides </P ></LI ><LI ><P > White Papers </P ></LI ></UL ><P > Some websites provide a site search engine that will facilitate your quest for a solution. </P ><P > If you have a problem with a newly installed distribution, look here first as bugs and their fixes are typically posted here. You may find a detailed guide that will help you accomplish a task such as upgrading your kernel or the version of the X Window System you are using. </P ><P > I have often been able to solve problems with my Linux distribution by looking into the bug report database, and finding that another user already has offered a solution to this issue. </P ><P > I recommend you spend some time at the website of the distribution you are using, familiarizing yourself with what is available. </P ></DIV ><DIV CLASS="NAVFOOTER" ><HR ALIGN="LEFT" WIDTH="100%"><TABLE SUMMARY="Footer navigation table" WIDTH="100%" BORDER="0" CELLPADDING="0" CELLSPACING="0" ><TR ><TD WIDTH="33%" ALIGN="left" VALIGN="top" ><A HREF="faqs.html" ACCESSKEY="P" >Prev</A ></TD ><TD WIDTH="34%" ALIGN="center" VALIGN="top" ><A HREF="index.html" ACCESSKEY="H" >Home</A ></TD ><TD WIDTH="33%" ALIGN="right" VALIGN="top" ><A HREF="searchengines.html" ACCESSKEY="N" >Next</A ></TD ></TR ><TR ><TD WIDTH="33%" ALIGN="left" VALIGN="top" >Frequently-Asked-Questions (FAQs)</TD ><TD WIDTH="34%" ALIGN="center" VALIGN="top" > </TD ><TD WIDTH="33%" ALIGN="right" VALIGN="top" >Internet Search Engines</TD ></TR ></TABLE ></DIV ></BODY ></HTML >
