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<h3><a href="index.html">Table Of Contents</a></h3>
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<li><a class="reference external" href="#">Roundup FAQ</a><ul>
<li><a class="reference external" href="#installation">Installation</a><ul>
<li><a class="reference external" href="#living-without-a-mailserver">Living without a mailserver</a></li>
<li><a class="reference external" href="#the-cgi-bin-is-very-slow">The cgi-bin is very slow!</a></li>
<li><a class="reference external" href="#how-do-i-put-roundup-behind-apache">How do I put Roundup behind Apache</a></li>
<li><a class="reference external" href="#how-do-i-run-roundup-through-ssl-https">How do I run Roundup through SSL (HTTPS)?</a></li>
<li><a class="reference external" href="#roundup-runs-very-slowly-on-my-xp-machine-when-accessed-from-the-internet">Roundup runs very slowly on my XP machine when accessed from the Internet</a></li>
</ul>
</li>
<li><a class="reference external" href="#templates">Templates</a><ul>
<li><a class="reference external" href="#what-is-that-stuff-in-the-tracker-html-directory">What is that stuff in the tracker html directory?</a></li>
<li><a class="reference external" href="#but-i-just-want-a-select-option-list-for">But I just want a select/option list for ....</a></li>
<li><a class="reference external" href="#great-but-now-the-select-option-list-is-too-big">Great! But now the select/option list is too big</a></li>
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<li><a class="reference external" href="#using-roundup">Using Roundup</a><ul>
<li><a class="reference external" href="#i-got-an-error-and-i-cant-reload-it">I got an error and I cant reload it!</a></li>
<li><a class="reference external" href="#i-keep-getting-logged-out">I keep getting logged out</a></li>
<li><a class="reference external" href="#i-m-getting-infinite-redirects-in-the-browser">I’m getting infinite redirects in the browser</a></li>
<li><a class="reference external" href="#how-is-sorting-performed-and-why-does-it-seem-to-fail-sometimes">How is sorting performed, and why does it seem to fail sometimes?</a></li>
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<div class="section" id="roundup-faq">
<h1><a class="toc-backref" href="#id1">Roundup FAQ</a></h1>
<div class="contents topic" id="contents">
<p class="topic-title first">Contents</p>
<ul class="simple">
<li><a class="reference internal" href="#roundup-faq" id="id1">Roundup FAQ</a><ul>
<li><a class="reference internal" href="#installation" id="id2">Installation</a><ul>
<li><a class="reference internal" href="#living-without-a-mailserver" id="id3">Living without a mailserver</a></li>
<li><a class="reference internal" href="#the-cgi-bin-is-very-slow" id="id4">The cgi-bin is very slow!</a></li>
<li><a class="reference internal" href="#how-do-i-put-roundup-behind-apache" id="id5">How do I put Roundup behind Apache</a></li>
<li><a class="reference internal" href="#how-do-i-run-roundup-through-ssl-https" id="id6">How do I run Roundup through SSL (HTTPS)?</a></li>
<li><a class="reference internal" href="#roundup-runs-very-slowly-on-my-xp-machine-when-accessed-from-the-internet" id="id7">Roundup runs very slowly on my XP machine when accessed from the Internet</a></li>
</ul>
</li>
<li><a class="reference internal" href="#templates" id="id8">Templates</a><ul>
<li><a class="reference internal" href="#what-is-that-stuff-in-the-tracker-html-directory" id="id9">What is that stuff in the tracker html directory?</a></li>
<li><a class="reference internal" href="#but-i-just-want-a-select-option-list-for" id="id10">But I just want a select/option list for ....</a></li>
<li><a class="reference internal" href="#great-but-now-the-select-option-list-is-too-big" id="id11">Great! But now the select/option list is too big</a></li>
</ul>
</li>
<li><a class="reference internal" href="#using-roundup" id="id12">Using Roundup</a><ul>
<li><a class="reference internal" href="#i-got-an-error-and-i-cant-reload-it" id="id13">I got an error and I cant reload it!</a></li>
<li><a class="reference internal" href="#i-keep-getting-logged-out" id="id14">I keep getting logged out</a></li>
<li><a class="reference internal" href="#i-m-getting-infinite-redirects-in-the-browser" id="id15">I’m getting infinite redirects in the browser</a></li>
<li><a class="reference internal" href="#how-is-sorting-performed-and-why-does-it-seem-to-fail-sometimes" id="id16">How is sorting performed, and why does it seem to fail sometimes?</a></li>
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<div class="section" id="installation">
<h2><a class="toc-backref" href="#id2">Installation</a></h2>
<div class="section" id="living-without-a-mailserver">
<h3><a class="toc-backref" href="#id3">Living without a mailserver</a></h3>
<p>Remove the nosy reactor - delete the tracker file
<tt class="docutils literal"><span class="pre">detectors/nosyreactor.py</span></tt> from your tracker home.</p>
</div>
<div class="section" id="the-cgi-bin-is-very-slow">
<h3><a class="toc-backref" href="#id4">The cgi-bin is very slow!</a></h3>
<p>Yep, it sure is. It has to start up Python and load all of the support
libraries for <em>every</em> request.</p>
<p>The solution is to use the built in server (or possibly the mod_python
or WSGI support).</p>
<p>To make Roundup more seamless with your website, you may place the built
in server behind apache and link it into your web tree (see below).</p>
</div>
<div class="section" id="how-do-i-put-roundup-behind-apache">
<h3><a class="toc-backref" href="#id5">How do I put Roundup behind Apache</a></h3>
<p>We have a project (foo) running on <tt class="docutils literal"><span class="pre">tracker.example:8080</span></tt>.
We want <tt class="docutils literal"><span class="pre">http://tracker.example/issues</span></tt> to use the roundup server, so we
set that up on port 8080 on <tt class="docutils literal"><span class="pre">tracker.example</span></tt> with the <tt class="docutils literal"><span class="pre">config.ini</span></tt> line:</p>
<div class="highlight-python"><div class="highlight"><pre><span class="p">[</span><span class="n">tracker</span><span class="p">]</span>
<span class="o">...</span>
<span class="n">web</span> <span class="o">=</span> <span class="s">'http://tracker.example/issues/'</span>
</pre></div>
</div>
<p>We have a “foo_issues” tracker and we run the server with:</p>
<div class="highlight-python"><pre>roundup-server -p 8080 issues=/home/roundup/trackers/issues</pre>
</div>
<p>Then, on the Apache machine (eg. redhat 7.3 with apache 1.3), in
<tt class="docutils literal"><span class="pre">/etc/httpd/conf/httpd.conf</span></tt> uncomment:</p>
<div class="highlight-python"><pre>LoadModule proxy_module modules/libproxy.so</pre>
</div>
<p>and:</p>
<div class="highlight-python"><pre>AddModule mod_proxy.c</pre>
</div>
<p>Then add:</p>
<div class="highlight-python"><pre># roundup stuff (added manually)
<IfModule mod_proxy.c>
# proxy through one tracker
ProxyPass /issues/ http://tracker.example:8080/issues/
# proxy through all tracker(*)
#ProxyPass /roundup/ http://tracker.example:8080/
</IfModule></pre>
</div>
<p>Then restart Apache. Now Apache will proxy the request on to the
roundup-server.</p>
<p>Note that if you’re proxying multiple trackers, you’ll need to use the
second ProxyPass rule described above. It will mean that your TRACKER_WEB
will change to:</p>
<div class="highlight-python"><div class="highlight"><pre><span class="n">TRACKER_WEB</span> <span class="o">=</span> <span class="s">'http://tracker.example/roundup/issues/'</span>
</pre></div>
</div>
<p>Once you’re done, you can firewall off port 8080 from the rest of the world.</p>
<p>Note that in some situations (eg. virtual hosting) you might need to use a
more complex rewrite rule instead of the simpler ProxyPass above. The
following should be useful as a starting template:</p>
<div class="highlight-python"><pre># roundup stuff (added manually)
<IfModule mod_proxy.c>
RewriteEngine on
# General Roundup
RewriteRule ^/roundup$ roundup/ [R]
RewriteRule ^/roundup/(.*)$ http://tracker.example:8080/$1 [P,L]
# Handle Foo Issues
RewriteRule ^/issues$ issues/ [R]
RewriteRule ^/issues/(.*)$ http://tracker.example:8080/issues/$1 [P,L]
</IfModule></pre>
</div>
</div>
<div class="section" id="how-do-i-run-roundup-through-ssl-https">
<h3><a class="toc-backref" href="#id6">How do I run Roundup through SSL (HTTPS)?</a></h3>
<p>The preferred way of using SSL is to proxy through apache and use its
SSL service. See the previous question on how to proxy through apache.</p>
<p>The standalone roundup-server now also has SSL support which is still
considered experimental. For details refer to the documentation of
roundup server, in particular to the generated configuration file
generated with</p>
<div class="highlight-python"><div class="highlight"><pre><span class="n">roundup</span><span class="o">-</span><span class="n">server</span> <span class="o">--</span><span class="n">save</span><span class="o">-</span><span class="n">config</span>
</pre></div>
</div>
<p>that describes the needed option in detail. With the standalone server
now XMLRPC over SSL works, too.</p>
</div>
<div class="section" id="roundup-runs-very-slowly-on-my-xp-machine-when-accessed-from-the-internet">
<h3><a class="toc-backref" href="#id7">Roundup runs very slowly on my XP machine when accessed from the Internet</a></h3>
<p>The issue is probably related to host name resolution for the client
performing the request. You can turn off the resolution of the names
when it’s so slow like this. To do so, edit the module
roundup/scripts/roundup_server.py around line 77 to add the following
to the RoundupRequestHandler class:</p>
<div class="highlight-python"><div class="highlight"><pre><span class="k">def</span> <span class="nf">address_string</span><span class="p">(</span><span class="bp">self</span><span class="p">):</span>
<span class="k">return</span> <span class="bp">self</span><span class="o">.</span><span class="n">client_address</span><span class="p">[</span><span class="mi">0</span><span class="p">]</span>
</pre></div>
</div>
</div>
</div>
<div class="section" id="templates">
<h2><a class="toc-backref" href="#id8">Templates</a></h2>
<div class="section" id="what-is-that-stuff-in-the-tracker-html-directory">
<h3><a class="toc-backref" href="#id9">What is that stuff in the tracker html directory?</a></h3>
<p>This is the template code that Roundup uses to display the various pages.
This is based upon the template markup language in Zope called, oddly
enough “Zope Page Templates”. There’s documentation in the Roundup
<a class="reference external" href="customizing.html">customisation</a> documentation. For more information have a look at:</p>
<blockquote>
<a class="reference external" href="http://www.zope.org/Documentation/Books/ZopeBook/2_6Edition/">http://www.zope.org/Documentation/Books/ZopeBook/2_6Edition/</a></blockquote>
<p>specifically chapter 10 “Using Zope Page Templates” and chapter 14 “Advanced
Page Templates”.</p>
</div>
<div class="section" id="but-i-just-want-a-select-option-list-for">
<h3><a class="toc-backref" href="#id10">But I just want a select/option list for ....</a></h3>
<p>Really easy... edit <tt class="docutils literal"><span class="pre">html/issue.item.html</span></tt>. For <tt class="docutils literal"><span class="pre">nosy</span></tt>, change the line
(around line 69) from:</p>
<div class="highlight-python"><pre><span tal:replace="structure context/nosy/field" /></pre>
</div>
<p>to:</p>
<div class="highlight-python"><pre><span tal:replace="structure context/nosy/menu" /></pre>
</div>
<p>For <tt class="docutils literal"><span class="pre">assigned</span> <span class="pre">to</span></tt>, this is already done around line 77:</p>
<div class="highlight-python"><pre><td tal:content="structure context/assignedto/menu">assignedto menu</td></pre>
</div>
</div>
<div class="section" id="great-but-now-the-select-option-list-is-too-big">
<h3><a class="toc-backref" href="#id11">Great! But now the select/option list is too big</a></h3>
<p>Thats a little harder (but only a little ;^)</p>
<p>Again, edit <tt class="docutils literal"><span class="pre">html/issue.item</span></tt>. For nosy, change line (around line 69) from:</p>
<div class="highlight-python"><pre><span tal:replace="structure context/nosy/field" /></pre>
</div>
<p>to:</p>
<div class="highlight-python"><pre><span tal:replace="structure python:context.nosy.menu(height=3)" /></pre>
</div>
<p>for more information, go and read about Zope Page Templates.</p>
</div>
</div>
<div class="section" id="using-roundup">
<h2><a class="toc-backref" href="#id12">Using Roundup</a></h2>
<div class="section" id="i-got-an-error-and-i-cant-reload-it">
<h3><a class="toc-backref" href="#id13">I got an error and I cant reload it!</a></h3>
<p>If you’re using Netscape/Mozilla, try holding shift and pressing reload.
If you’re using IE then install Mozilla and try again ;^)</p>
</div>
<div class="section" id="i-keep-getting-logged-out">
<h3><a class="toc-backref" href="#id14">I keep getting logged out</a></h3>
<p>Make sure that the <tt class="docutils literal"><span class="pre">tracker</span></tt> -> <tt class="docutils literal"><span class="pre">web</span></tt> setting in your tracker’s
config.ini is set to the URL of the tracker.</p>
</div>
<div class="section" id="i-m-getting-infinite-redirects-in-the-browser">
<h3><a class="toc-backref" href="#id15">I’m getting infinite redirects in the browser</a></h3>
<p>A wrong value for the <tt class="docutils literal"><span class="pre">tracker</span></tt> -> <tt class="docutils literal"><span class="pre">web</span></tt> setting may also result in
infinite redirects, see <a class="reference external" href="http://issues.roundup-tracker.org/issue2537286">http://issues.roundup-tracker.org/issue2537286</a></p>
</div>
<div class="section" id="how-is-sorting-performed-and-why-does-it-seem-to-fail-sometimes">
<h3><a class="toc-backref" href="#id16">How is sorting performed, and why does it seem to fail sometimes?</a></h3>
<p>When we sort items in the hyperdb, we use one of a number of methods,
depending on the properties being sorted on:</p>
<ol class="arabic simple">
<li>If it’s a String, Number, Date or Interval property, we just sort the
scalar value of the property. Strings are sorted case-sensitively.</li>
<li>If it’s a Link property, we sort by either the linked item’s “order”
property (if it has one) or the linked item’s “id”.</li>
<li>Mulitlinks sort similar to #2, but we start with the first
Multilink list item, and if they’re the same, we sort by the second item,
and so on.</li>
</ol>
<p>Note that if an “order” property is defined on a Class that is used for
sorting, all items of that Class <em>must</em> have a value against the “order”
property, or sorting will result in random ordering.</p>
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